Frequently Asked Questions
Find answers to common questions about our pre-loved luxury collection
How do you ensure the authenticity of your items?
Every item undergoes a rigorous multi-point inspection by our in-house experts to guarantee 100% authenticity before it is listed.
What condition can I expect the clothing to be in?
We only accept items in 'New with Tags', 'Mint', or 'Excellent' pre-owned condition. Specific details are noted on each product page.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location.
How often do you add new arrivals?
We update our inventory daily with hand-picked designer pieces, so we recommend checking back frequently.
Can I consign my own luxury items with you?
Absolutely. Please visit our 'Sell With Us' page to learn about our consignment process and commission rates.
Are the photos of the actual items?
Yes, all photographs are of the specific individual item currently in our inventory to ensure complete transparency.